The First Two Hours Decide What Your Cargo Claim Costs

Cargo claims · the Atlantic arc

The Atlantic coast from Biscay to Gibraltar tests every stow.

Swell builds fast. One low follows another. And the weather finds the weak point in a lashing plan that looked fine in port.

Two recent cases are on the public record. In March 2025, MSC Houston V lost between 15 and 20 containers in storm Martinho off Cape St Vincent, according to Salvamento Marítimo as reported in the press, and diverted to Vigo. In January 2026, Maria Francisca lost containers off Aveiro in heavy swell, and also took shelter in Vigo.

Two container losses on the Atlantic arc: MSC Houston V off Cape St Vincent in March 2025, and Maria Francisca off Aveiro in January 2026, both sheltering in Vigo.
The two cases · Atlantic arc, 2025 and 2026

The causes belong to the investigators. The first record of what was found on board belongs to whoever is there, and that record decides how much the claim will cost.

The first record

The first record is money.

In one attendance, the crew had already begun restacking damaged units by the time I arrived. A clean separation between pre-existing damage and storm damage turned into a dispute that took months to resolve.

The first record is money: card from M.A. Marine Veritas Consulting on why the first record of a cargo incident decides the claim.
The first record decides the claim

I have worked both sides of this: as senior officer on a car carrier in heavy weather off Halifax, and more recently as a surveyor on a ship in the same Atlantic waters where Martinho hit.

Car carrier port supervision by marine surveyor Mykola Aleksyeyev, MAMVC
Port supervision · car carrier at the quay
What lands on the file

What to preserve in the first hours

By the time an independent surveyor is on board, the first hours are already written. What was captured in them sets the ceiling on everything that follows. These are the eight things worth holding.

T+0T+2h
  1. 01Condition of cargo and stow, as found
  2. 02Sequence of events, with times
  3. 03Custody at each stage
  4. 04Weather and sea state, with the source
  5. 05Photographs and measurements, with place and time
  6. 06Stowage plan and lashing plan
  7. 07Loading, securing records and the logs
  8. 08Statements taken while memories are fresh

Get this right and Clubs, owners, charterers and cargo interests can all work from one file.

Handling project cargo operations, Mykola Aleksyeyev port captaincy MAMVC
Cargo operations · attendance as found
Who holds the pen

The crew deals with the emergency. The record deals with the facts.

On board

First on scene

The logs, the photographs, the decisions taken while everything is moving at once.

The record

One traceable file

Sequence, times, custody and evidence anyone can trace, written in language every party can read.

The crew’s job is to preserve what the claim will be built on. Writing the claim is a separate job, and keeping the two apart protects the two hours when it matters most.

VLCC safety inspection and attendance on board, M.A. Marine Veritas Consulting
VLCC safety inspection · attendance on board
Under pressure

Experience tells you what a person knows. An incident shows what they do under stress.
Pressure hits capable people. Plan for it.

Before the next storm

Three things to settle before the weather turns

01

Agree who records what

Decide before the voyage.

02

Rehearse it

A protocol earns its name once the crew has run it.

03

Know who you call

A number that has been tested in calm weather.

Coverage

The Atlantic arc

Attendance is mobilised from Porto, which places the whole western approach within reach of a same-day call.

  1. BilbaoBiscay
  2. PortoBase · Leixões
  3. Cape St VincentAlgarve
  4. GibraltarStrait

Both vessels in the cases above sheltered in Vigo. Both began in the same stretch of water this article is about.

Sunset over the deck and funnel of a vessel under way at sea, M.A. Marine Veritas Consulting
Dusk under way
Marine survey & attendance

Independent attendance and forensic recording

AttendanceOn board, as found
RecordingIn order, with times
EvidenceTraceable by any party

Cargo, stow and lashings, recorded as found, in order, with evidence any party can trace. For fleet managers, Clubs, owners, charterers and cargo interests across the Atlantic arc.

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